The Operations Review
You don’t need to know exactly what is wrong before you book.
That is what the review is for.
$495
Something feels harder than it should.
You just don’t know where the problem is.
Your business may be growing, changing or heading into something big, but the way it runs hasn't quite caught up. Decisions keep coming back to you. Important work lives in messages and memory. Communication with your team or customers is a bit made-up-as-you-go. And if something went badly wrong tomorrow, the plan is, honestly, "we'd figure it out."
The Operations Review gives you an experienced outside eye on the business behind the business: how it runs, how it communicates and how ready it is for what's ahead. I'll find what's creating friction, where you're more exposed than you think, and what to fix first.
This is for you if
your business has outgrown improvisation
too many decisions, and too much knowledge, still sit with you
your team is growing but communication and accountability are getting inconsistent
you're preparing for a launch, event, hire or period of change
you've never written down what you'd do if something went badly wrong
you know something needs to change, but not what to fix first
What I review
Depending on your business, I'll look at:
How it runs: priorities, planning rhythms, roles, ownership and decision-making
How it communicates: with your team, your customers and the public, on ordinary days and hard ones
What it depends on: single points of failure in people, suppliers, systems and knowledge, including you
How ready it is: what would happen if you couldn't open, couldn't trade or couldn't show up
What's coming: the growth, launches or changes ahead, and what they'll ask of the business
This isn't a financial audit, a compliance exercise or an insurance assessment. It's a practical review of how your business actually works, and how it would hold up under pressure.
What you walk away with
A clear view of the business: what's working, what isn't and where the pressure is really coming from
Your key risks and friction points: the handful of things most likely to slow you down or catch you out
A prioritised action plan: what needs attention now, what can wait, and what will make the biggest difference
A 60-minute findings call with me to walk through it and work out next steps
How it works
Complete the intake. Tell me about the business, what's changed and where things feel harder than they should.
I review the picture. I look at how the business runs and communicates, and test it against a few realistic scenarios to see where it would hold and where it would wobble.
We make sense of it together. Within one week you'll get your written findings and action plan, followed by your 60-minute call.
The details
The Operations Review
One-week turnaround
Written findings and prioritised action plan
60-minute findings call
You don’t need to know exactly what is wrong before you book.
If you go onto The Standard Suite or Advisory Partnership, your review becomes our starting point and will be credited towards either program.